Return Policy

Returns

Our policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Additional Non-Returnable Items:

  • Gift cards

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Partial Refunds (If Applicable)

Only partial refunds may be granted in the following situations:

  • Items not in their original condition, damaged, or missing parts for reasons not due to our error
  • Items returned more than 10 days after delivery

Refunds

Once your return is received and inspected, we will notify you by email regarding the approval or rejection of your refund.

  • If approved, your refund will be processed and applied to your original payment method within a few days.
  • Taxes and original shipping charges are non-refundable.
  • For free-shipping orders, a nominal shipping fee will be deducted from the refund.

Late or Missing Refunds

If you haven’t received your refund yet:

  1. Check your bank account again.
  2. Contact your credit card company — processing time may vary.
  3. Contact your bank — refunds often take time to post.
  4. If the issue persists, contact us at Sales@domain.com.

Sale Items

Only regular-priced items may be refunded. Sale items are non-refundable.

Exchanges

We replace items only if they are defective or damaged. To request an exchange, email us at Sales@domain.com and send your item to:

9003 Tampines St. 93, #03-154, 528837 Singapore

Gifts

  • If the item was marked as a gift, you’ll receive store credit once the return is received.
  • If not marked as a gift, the refund will be issued to the original purchaser.

Shipping

Return your product to:

Moto4race Pte Ltd, 9003 Tampines St. 93, #03-154, 528837 Singapore

  • Return shipping costs are the customer’s responsibility.
  • Shipping and taxes are non-refundable.
  • Return shipping fees may be deducted from your refund.

Delivery time for exchanges may vary based on your location.

Important: For returns over $75, we recommend using a trackable shipping service or purchasing shipping insurance.

Contact Us

If you have questions regarding refunds or returns, contact us at:

Email: Sales@domain.com

Address: Moto4race Pte Ltd, 9003 Tampines St. 93, #03-154, 528837 Singapore